PCI DSS COMPLIANCE

Preserving the integrity of your business and customer’s data is paramount in today’s digital corporate climate.

The RESONO difference

Resono is a PCI DSS compliant solution for your business meaning that we can securely provide credit card and personal data transactions and data management services, ensuring your business and the privacy and security of your customers is protected.

Benefits to you

  1. negate the need for your own PCI DSS compliance* which is both a lengthy and expensive measure.
  2. use our compliance as your own;
    • as leverage for striking up their own merchant agreements with the CC companies,
    • advantage when attracting new clients – mitigating fraud.

Benefits to your clients

Optimised security of credit, debit and cash card transactions and cardholder protection against misuse of their personal information.

Note: some business in some industries may be obligated to undergo their own PCI compliance

  • If an industry is required to get PCI, they will have to go through the certification regardless is they outsource the function with the card data info. As a requirement to get their PCI certification, vendors that service them should also be compliant.
  • If the organization pursues the certification out of their own volition, it gives their clients a sense of assurance that their card data is protected.

 

What is PCI DSS?

PCI DSS stands for Payment Card Industry Data Security Standard. It is the security standard set for businesses that handle customer credit card data from major credit card providers. The credit card providers set the direction for the standards which are managed and upheld by the Payment Card Industry Security Standards Council. The standards are in place to minimise fraud and protect consumers.

Who does PCI DSS apply to?

Any business that processes or stores credit card information.

Its particularly relevant for companies with high volume transactions, not necessarily high volume revenue.

What is PCI DSS compliance?

Being PCI Compliant means you are recognised and certified by the Payment Card Industry Security Standards Council. It means the council recognise that you follow the guideline they have set and have determined that your credit card processing practises are safe for consumers to engage with knowing their data is protected. 

What if I am not PCI compliant?

The risk of failing compliance can result in some significant penalties.

Fines

Fines between $5,000 and $500,00 are a reality. In 2006 Visa issued fines for over $4.6 million.

Ban from accepting credit cards

A short term or permanent ban can be issued. In a world of online banking and payments, a company cannot survive without being able to process cards.

Reputation damage

A data has been breach will almost certainly lead to loss of customer confidence. Short of not being able to process credit cards, if your customers don’t trust you there will be no cards to process.

Discover our PCI Compliance advantage. Get your FREE PCI compliance audit

Accreditation

Keeping our standards high is at the forefront of our service delivery. We believe in offering our customers the best. This is why we place significance on our industry certifications. Our PCI certification ensures that our SME clients reap the benefits of time and cost saving, and are3 able to provide security for their customers. 

Answers to Your Questions

What is outsourcing?

A cost effective way of increasing your productivity and business outcomes by engaging an external company such as RESONO or an individual to perform certain operations or provide services on your behalf. In our case we integrate as part of your business and represent you to your customers the way you want our customers to be treated.

Why should I outsource?

Outsourcing is a cost effective way to ‘hire’ a team without overheads such as HR, office space, payroll, training, time management, and more. We come to you with expertise in the services we offer and come up with a strategy that works for your business.

Where is RESONO based?

Our main office is located in Manila, Philippines - one of the world's top outsourcing destinations.

Does RESONO issue non-disclosure agreements and service level agreements?

Yes, upon project agreement, all clients sign NDAs with us.

How much does it cost?

We classify projects into a low, medium, or complex banding. We determine your banding based on the level of skills and training required for the role. As each solution is bespoke pricing varies for each customer. We are happy to review your scope and discuss solutions and pricing to suit your company requirements.

What is Resono's turnaround time?

Time is of the essence so after our initial scope discussion we endeavour to provide you with an initial proposal, including timelines and forecasted costs.

Will I loose control of my business operations?

NO. Your business and all of its operations will always be in your control. Our function is to support and consult. The final decisions will always be yours and there will be contracts in place to protect our agreements.

Is it high risk because it's done in developing regions with unstable conditions.

NO. The Philippines is a developing country but is also included in the list of The World Bank Top 20 Countries Worth Investing In for 2018. It also ranked as Asia's top destination to outsource. English language proficiency is easily the highest in the region, and the pool of talented and motivated workers across many industries will exceed your expectations.

Is the affordability due to low-quality labour?

NO. There are a variety of highly skilled and technical jobs outsourced to us that require critical thinking, experience, training, and skills, such as engineering and design, IT and software development. Like any business transaction, the quality of work will depend on the provider you choose and the terms to which you agree. We don’t cut corners. We deliver the best, most affordable solutions.

Is outsourcing just for big business?

NO. Companies of all sectors and sizes can, and do utilise outsourcing services – it's not just for the conglomerates anymore. RESONO specialises in bespoke solutions for start-ups and SMEs to help grow their business. We believe in grassroots and growth and want to support companies on their way to great things,

Does outsourcing create language barriers and terrible customer experiences.?

NO. English proficiency in the Philippines ranks No. 2 out of 21 Asian nations and No. 14 out of 88 countries worldwide.

Tertiary educated millenials with an array of brilliant skills and experiences in the Philippines are looking for ways to work with us, and you. There are always cultural differences, but we are experts at aligning our services with your expectations. Cultural assimilation of our services to your business won't be a problem. Staff working for your project will undergo cultural training and sensitivity to ensure that the right working culture is in place.

Do RESONO staff have tertiary qualifications?

RESONO employs staff for projects according to the project requirements. Each project will have a dedicated team which means the expected qualifications and experience required to effectively complete the project. This means no significant upskilling and training is required, keeping your costs at an affordable rate.

Our Leaders

Meet the people that make your business growth a reality.  Having built our business from humble beginnings we understand the growth journey and we are committed to you and your aspirations. 

Let's Work Together!

Start growing your business today by talking to us about the solutions we can provide to make your business operations and customer interactions bigger and better than ever before. 

START growing your business today with our free consultation!

Location

Level 4, Herco Center, 114 Benavidez Street,
Legaspi Village, Makati 1229
Metro Manila, PHILIPPINES

info@resono.com.au
PH: +632 8817 8944