Global Solutions delivery tailored to your region’s regulations, customs and laws.

Our services integrate into your business, extending your capabilities and reach.

PCI Data Security Certified by PCI Security Standards Council

We are certified by the PCI Security Standards Council and the Philippine Board of Investments. We deliver secure solutions for you and your clients

Outsourced solutions that magnify growth and optimise for success.

We are specialists in customised outsourcing solutions

✓Enhancing performance,
✓R
educing business costs and
✓ F
ostering growth.

We do what we do best so you can focus on the integral parts of your business.

START growing your business today with our free consultation!

Our Services

Our business solutions are designed to improve your business operations while reducing costs and allowing you to focus on the future. 

Our solutions and simple and effective, strategic and proven to work. 

We offer small and medium businesses the opportunity to grow and prosper by removing the need to perform day to day time-consuming activities that often stifle progress.

Our solutions are bespoke and customised to meet your business needs. Our solutions scale as your business grows so you’re set for success from day one. 

Our services are unlimited, we work with you to identify business needs and develop strategy for success.

STRATEGY / CONSULTING

Our strategic consulting model analyses business needs and presents solutions for the present and into the future. We think big and work with our clients to help plan for growth, sustainability, product and service diversification and longevity.

BUSINESS SUPPORT

Our support services take the daily tasks out of your hands saving you time and money. Without the need to perform ‘in the business’ tasks, your time is better spent ‘on the business’ and that is where the magic happens.      

CUSTOMER EXPERIENCE

As an extension of your brand and team we treat your customers with dignity and respect. Our customer services teams are trained to nurture and grow your relationships, ensuring satisfaction and positive feedback.

PCI COMPLIANCE CERTIFICATION

Compliance is a must for all merchants processing credit cards and cash cards. But why embark on the lengthy and stringent PCI certification when we’ve already done it for you. Learn why PCI compliance is vital.

Why work with us?

RESONO is about giving companies the power of knowing their business operations are in safe hands as they look toward the future. We want to work with you no matter what phase you are in – start-up,  scale-up or enterprise, we have you covered.

More than just another outsourcing company, we are a team of professionals with proven experience and results in the field.

Our strategy and support solutions are never a one size fits all. Instead, each is a carefully analysed and tailored set of services ensuring your success.

We are adaptable and do not expect our customers to conform to rigid practices. You need it? We got it for you!

We’re here to support you in crucial moments of business. We help by refining processes, improving products and services, and equipping you with better tools and resources. Our services assist you to reach your goals, enhance results and deliver exceptional experiences.

 

Accreditation

Keeping our standards high is at the forefront of our service delivery. We believe in offering our customers the best. This is why we place significance on our industry certifications. Our PCI DSS certification ensures that our clients reap the benefits of time and cost saving, and are able to assure online payment security for their customers. 

Discover our advantage

Let's talk about how we can help you grow your business

10 + 11 =

Our Process

Want to become more efficient in your day to day business operations and customer interactions? We have a simple process that has a track record of achieving results.

No two businesses are the same so your solutions will be unique to your business and your operations.

Our Process

Want to become more efficient in your day to day business operations and customer interactions? We have a simple process that has a track record of achieving results.

No two businesses are the same so your solutions will be unique to your business and your operations.

Step 1

Audit
Analyse what you do and how you conduct business

Step 2

Gap Analysis
Identify the great parts  and what can help you fly higher

Step 3

Strategy
We create a detailed strategy based on our findings

Step 4

Implementation
We roll out strategy tasking pressure off you, saving time and money

Step 5

Review & improve
We review periodically and implement updates and improvements

Step 1

Audit
Analyse what you do and how you conduct business

Step 2

Gaps Analysis
Identify the great parts  and what can help you fly higher

Step 3

Strategy
we create a detailed strategy based on our findings

Step 4

Implementation
Roll out strategy tasking pressure off you, saving time and money

Step 5

Review & improve
review periodically and implement updates and improvements

Answers to Your Questions

What is outsourcing?

A cost effective way of increasing your productivity and business outcomes by engaging an external company such as RESONO or an individual to perform certain operations or provide services on your behalf. In our case we integrate as part of your business and represent you to your customers the way you want our customers to be treated.

Why should I outsource?

Outsourcing is a cost effective way to ‘hire’ a team without overheads such as HR, office space, payroll, training, time management, and more. We come to you with expertise in the services we offer and come up with a strategy that works for your business.

Where is RESONO based?

Our main office is located in Manila, Philippines - one of the world's top outsourcing destinations.

Does RESONO issue non-disclosure agreements and service level agreements?

Yes, upon project agreement, all clients sign NDAs with us.

How much does it cost?

We classify projects into a low, medium, or complex banding. We determine your banding based on the level of skills and training required for the role. As each solution is bespoke pricing varies for each customer. We are happy to review your scope and discuss solutions and pricing to suit your company requirements.

What is Resono's turnaround time?

Time is of the essence so after our initial scope discussion we endeavour to provide you with an initial proposal, including timelines and forecasted costs.

Will I loose control of my business operations?

NO. Your business and all of its operations will always be in your control. Our function is to support and consult. The final decisions will always be yours and there will be contracts in place to protect our agreements.

Is it high risk because it's done in developing regions with unstable conditions.

NO. The Philippines is a developing country but is also included in the list of The World Bank Top 20 Countries Worth Investing In for 2018. It also ranked as Asia's top destination to outsource. English language proficiency is easily the highest in the region, and the pool of talented and motivated workers across many industries will exceed your expectations.

Is the affordability due to low-quality labour?

NO. There are a variety of highly skilled and technical jobs outsourced to us that require critical thinking, experience, training, and skills, such as engineering and design, IT and software development. Like any business transaction, the quality of work will depend on the provider you choose and the terms to which you agree. We don’t cut corners. We deliver the best, most affordable solutions.

Is outsourcing just for big business?

NO. Companies of all sectors and sizes can, and do utilise outsourcing services – it's not just for the conglomerates anymore. RESONO specialises in bespoke solutions for start-ups and SMEs to help grow their business. We believe in grassroots and growth and want to support companies on their way to great things,

Does outsourcing create language barriers and terrible customer experiences.?

NO. English proficiency in the Philippines ranks No. 2 out of 21 Asian nations and No. 14 out of 88 countries worldwide.

Tertiary educated millenials with an array of brilliant skills and experiences in the Philippines are looking for ways to work with us, and you. There are always cultural differences, but we are experts at aligning our services with your expectations. Cultural assimilation of our services to your business won't be a problem. Staff working for your project will undergo cultural training and sensitivity to ensure that the right working culture is in place.

Do RESONO staff have tertiary qualifications?

RESONO employs staff for projects according to the project requirements. Each project will have a dedicated team which means the expected qualifications and experience required to effectively complete the project. This means no significant upskilling and training is required, keeping your costs at an affordable rate.

Our Leaders

Meet the people that make your business growth a reality.  Having built our business from humble beginnings we understand the growth journey and we are committed to you and your aspirations. 

Let's Work Together!

Start growing your business today by talking to us about the solutions we can provide to make your business operations and customer interactions bigger and better than ever before. 

START growing your business today with our free consultation!

Location

Level 4, Herco Center, 114 Benavidez Street,
Legaspi Village, Makati 1229
Metro Manila, PHILIPPINES

info@resono.com.au
PH: +632 8817 8944